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Improve online reputation and customer experience at scale

Come for the reviews, stay for the everything else. Put your growth on autopilot and be the business everyone wants to do business with.

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Enterprise-grade Customer Experience (CX) and Online Reputation Management (ORM) platform with an omnichannel view

Oversee all locations with an intuitive executive enterprise dashboard.

Streamline workflow with role-based dashboards for each location.

Deliver exceptional customer experience

Gain valuable CX knowledge with surveys, competitive benchmarking, review monitoring, insights and sentiment analysis from all locations in real time.

Minimize risk and improve data security

Plains’s solutions are rated as Enterprise-ready by the Skyhigh Networks CloudTrust™ program which includes data protection, identity verification and more.

Reduce complexity with seamless integrations

Plains integrates with over 3,000 apps and CRMs to make it easy to automatically get new reviews, be found online, improve operations and increase revenue.

Improve your bottom line and grow at scale

Plains offers all the CX and ORM capabilities you need in one platform to increase customer volume, and grow revenue across all locations.

K

INTEGRATIONS

3,000+ Integrations

Plains is integrated with 3,000+ applications to automate customer experience at every touchpoint.

 

MORE ON INTEGRATIONS
$
K

INTEGRATIONS

3,000+ Integrations

Plains is integrated with 3,000+ applications to automate customer experience at every touchpoint.

 

MORE ON INTEGRATIONS
$
K

INTEGRATIONS

3,000+ Integrations

Plains is integrated with 3,000+ applications to automate customer experience at every touchpoint.

 

MORE ON INTEGRATIONS
$
K

INTEGRATIONS

3,000+ Integrations

Plains is integrated with 3,000+ applications to automate customer experience at every touchpoint.

 

MORE ON INTEGRATIONS
$
K

INTEGRATIONS

3,000+ Integrations

Plains is integrated with 3,000+ applications to automate customer experience at every touchpoint.

 

MORE ON INTEGRATIONS

$
K

INTEGRATIONS

3,000+ Integrations

Plains is integrated with 3,000+ applications to automate customer experience at every touchpoint.

 

MORE ON INTEGRATIONS
$
K

INTEGRATIONS

3,000+ Integrations

Plains is integrated with 3,000+ applications to automate customer experience at every touchpoint.

 

MORE ON INTEGRATIONS
$
K

INTEGRATIONS

3,000+ Integrations

Plains is integrated with 3,000+ applications to automate customer experience at every touchpoint.

 

MORE ON INTEGRATIONS
$
The modern Experience Marketing platform

Webchat

Get new business from your website. Chat or text your prospects and convert them easily.

Benchmarking

Understand where you rank in your industry and leverage competitive insights to get ahead of competitors.

Pages

Engage and convert prospects at the start of the customer journey with beautiful, easily-found custom pages for every one of your locations, agents, or providers.

Messaging

Respond to all customer messages from a single place whether they come in from text, social, email, voicemail, video or reviews.

“The reporting features give business owners an organized view of review growth by source, goal setting and competitive benchmarking. We are proud to partner with Plains.”

Courtney Guynes, Palm Marketing

“The reporting features give business owners an organized view of review growth by source, goal setting and competitive benchmarking. We are proud to partner with Plains.”

Courtney Guynes, Palm Marketing

“The reporting features give business owners an organized view of review growth by source, goal setting and competitive benchmarking. We are proud to partner with Plains.”

Courtney Guynes, Palm Marketing